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Federal Direct Loan Exit Counseling Information

Federal Regulations require all students to complete Federal Direct Loan Exit Loan Counseling Sessions when they graduate, withdraw or drop below half-time status. Failure to complete Exit Loan Counseling Sessions will result in a hold being placed on your academic transcripts.

April graduates - Information regarding online loan exit counseling will be sent to your Pepperdine e-mail account the week of April 17th.  After you complete your online Exit Counseling sessions, it is highly recommended to schedule an appointment with your Financial Assistance Loan Advisor to go over your loan servicer information. You can e-mail us at faidloan@pepperdine.edu to schedule an appointment.

A separate counseling session must be completed online for each type of Federal or Institutional loan borrowed.


 Federal Direct Subsidized/Unsubsidized Loan Exit Counseling

Click here to complete your Federal Direct Subsidized/Unsubsidized Loan Exit Counseling Session online (this site provided by the Department of Education). You will need your FSA ID in order to sign into the online session. If you need assistance with your FSA ID, please call (800) 557-7394.

The average loan indebtedness of Seaver College April 2023 graduates is $27,456.  Assuming an interest rate of 4.99%, the monthly payment would be approximately $291 for 120 months.

 Federal Perkins and Pepperdine Institutional Loan Exit Counseling

Click here to complete your Federal Perkins and/or Pepperdine Institutional Loan Exit Counseling Session online (this site provided by Heartland ECSI, loan servicer).

April graduates - Heartland ECSI will send instructions and your ECSI PIN number to your Pepperdine e-mail account during the week of April 17th. The Office of Financial Assistance does not have access to your ECSI PIN number. If you have questions regarding your ECSI PIN number, please call (888) 549-3274.

 Loan Consolidation

Federal loan consolidation is a repayment option that can help you reduce your monthly payments by extending your repayment term. It can also combine all of your Federal loans into one payment. If you are considering consolidating your Federal loans, please visit the Dept of Ed's websiteto get the facts you need to make an informed decision.

 Loan Forgiveness

Loan forgiveness is available under certain circumstances for Federal Direct Loans. For information regarding Loan Forgiveness, Cancellation, and Discharge visit the Dept of Ed's website.


Beware of scams related to Student Loan Debt Relief.  Borrowers should be suspicious of any unsolicited email, text, or call that asks for their personal information. Do not share your Federal Student Aid ID or other password with anyone. Emails to borrowers regarding debt relief come from noreply@studentaid.gov, noreply@debtrelief.studentaid.gov, or ed.gov@public.govdelievery.com.  

 Other Information

If you do not know your Federal Direct Loan totals or loan servicer information, you can access your Federal Direct Loan (Subsidized, Unsubsidized and Perkins) account information online at the National Student Loan Data System (NSLDS) by clicking here or by calling (800) 4-FED-AID. This database does not include any Institutional or Private loan amounts. You can access your Institutional Loan account information at www.ecsi.net or by calling Heartland ECSI at (800) 549-3274.