Technical Support

	Tech Services
		•	Computer Information
		•	Computer & Network Usage Policy
		•	Network Access
		•	Recommended System Specifications
		•	TechCheck
		•	Technical Support
		•	Technology Resources

Pepperdine University provides technical support through the Help Desk, which can be reached by phone at extension 4357 (H-E-L-P) or by e-mail at help@pepperdine.edu. The Help Desk is open from 7:00 a.m. to 9:00 p.m. Monday through Friday, and 8:00 a.m. to 4:00 p.m. on Saturday. In addition to providing technical assistance over the phone, the Help Desk also acts as the central coordination point for other Pepperdine University technical services including:

• Residential Network Services
• Telephone/Voicemail Services
• Hardware/Software Repairs
• Computer Lab Assistance
• Technology Training
• University ID Card Services

For questions regarding the Help Desk or other Information Technology Services, please call (310) 506-HELP (4357) or visit the Web site at http://www.pepperdine.edu/it/help/. 

Technology equipment can be purchased on campus from the Pepperdine Computer Store. The Computer Store is a source for Dell and Apple computers, software, and peripherals at educational discounts. In addition, the store staff provides consulting and in-store support for all purchases and returns. The Computer Store, located on the first floor of the Tyler Campus Center, is open from 9:00 a.m. to 5:00 p.m., Monday through Friday. You may also reach them via phone at (310) 506-4811, e-mail at computerstore@pepperdine.edu, or visit the Web site at http://www.pepperdine.edu/it/computerstore.  The Web site will note any special hours for campus events such as New Student Orientation.