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Service Leadership
The Service Leadership class, known as BA598, is a required course
taken by undergraduate business administration majors in accounting,
business, and international business. The course is designed to blend
academic study with community service. In this course the students
form consulting teams to serve non-profit organizations by applying
business concepts and skills to mutually agreed-upon projects. In
this approach, all parties to the arrangement are seen as learners
and teachers as well as servers and served.
In addition to the consulting experience, the students explore
Robert Greenleaf’s concept of Servant Leadership. The servant
leadership model puts serving others -- including employees,
customers, and community -- as the number one priority. Servant
Leadership emphasizes increased service to others, a holistic
approach to work, a sense of community, and shared decision-making
power. The course is designed with the intention that the students
will have an opportunity to apply the servant leadership theory in
their working relationship with their team and as a consultant to a
non-profit organization. Outside of their consulting role, they also
write several papers, maintain a reflective journal, and facilitate
the class discussion as part of the learning community that is the
Service Leadership class.
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